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44(0)1304 379 901  Read about our EU Friendly Ordering 
OUR PRICES FOR 2025 COME INTO EFFECT ON 01.01.2025 | We will be at Top Drawer London and Maison et Objet Paris January 2025.
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How our European Union Ordering Works:

We are committed to all of our customers, regardless of their location and how many of our products they choose to stock. Our EU customers can order from Quail Ceramics Ltd. with confidence, and we guarantee:

  • Minimal admin
  • No tariffs
  • No import VAT
  • No customs fees

This is possible because, while all orders are still packed in our UK Warehouse, they are all imported into the EU by our Belgian company, Quail Designs Europe BV. That means that when the courier picks up your order in Belgium, the goods are free to move around the EU.


Quail Ceramics European Delivery

Quail Designs Europe BV

We have set up a company based in Belgium, Quail Designs Europe BV. It is wholly owned and managed by our UK company, and your contacts will be the same. Please expect the details of this company to appear on invoices:

Quail Designs Europe BV

Quellinstraat 49, 2018 Antwerp, Belgium

Reg No. 0776.857.063
VAT No. BE077.6857.063

Shipping Times

We estimate a total transit time of up to two weeks for most EU orders. That includes time for us to pack it, move it to Europe and do the customs clearance, and then deliver it to you. Since the goods are customs cleared before being picked up by the final carrier, they will move through the EU without problems.

VAT Information

As you will receive your orders from Quail Designs Europe BV, you will be ordering from an EU-based business. That means:

If you are VAT registered in any EU country (apart from Belgium), and you give us your VAT number, you will not have to pay VAT on your order as it is classed as intra-community supply

If you are based in Belgium, the home of Quail Designs Europe BV, you will need to pay Belgian VAT at 21%

EORI information

EU customers will not need to be registered with an EORI number to buy from us. That is because when goods enter the EU the ‘importer of record’ will be Quail Designs Europe BV, and we have our own EORI number. That means there is no import liability on our customers.

Tariffs / Customs Fees

Any applicable tariffs and customs clearance fees will be paid by us when the goods move from the UK into the EU. There will be nothing extra to pay.